Lowkey

Privacy Policy

Last updated Feb 7, 2026

Lowkey Privacy Policy

Effective Date: February 18, 2026

This Privacy Policy explains how Lowkey Technologies Inc ("Lowkey," "we," "our," or "us") collects, uses, discloses, and protects personal data when you use our websites, applications, APIs, assistants, automations, and related services (collectively, the "Service").

By using the Service, you acknowledge this Privacy Policy.

1. Scope

This Privacy Policy applies to personal data processed by Lowkey in connection with the Service, including when you:

  • visit https://lowkey.money,
  • create or use a Lowkey account,
  • connect third-party tools to Lowkey,
  • run assistant workflows and automations, or
  • contact us for support or business inquiries.

This Privacy Policy does not apply to third-party services that you connect to Lowkey. Those services are governed by their own privacy policies.

2. Personal Data We Collect

2.1 Data You Provide Directly

We collect personal data you provide to us, such as:

  • account data, including name, email address, organization name, and authentication details,
  • profile or workspace settings,
  • prompts, instructions, uploaded files, and other content you submit,
  • communication data when you contact us, including support requests and feedback,
  • billing contact details if you purchase paid features.

2.2 Data From Connected Integrations

If you connect third-party services (for example, Gmail, Google Calendar, Notion, Slack, Teams, GitHub, Figma, Firebase, Google Sheets, PayPal, and similar tools), we may process data from those services as required to execute your requested workflows, automations, and assistant actions.

You control which integrations are connected and can revoke access through your integration settings and/or the third-party provider settings.

2.3 Usage and Device Data

We automatically collect technical and usage data about how the Service is used, such as:

  • IP address and approximate location,
  • device and browser type,
  • operating system,
  • referring pages,
  • page views and interaction events,
  • timestamps and diagnostic logs.

2.4 Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service and understand product usage.

  • Essential cookies are used to run core site functionality.
  • Analytics technologies are used only where allowed under applicable law and, where required, after you provide consent.

On our website, Google Analytics and Mixpanel tracking are enabled only after cookie consent is accepted.

3. How We Use Personal Data

We use personal data to:

  • provide, maintain, and improve the Service,
  • authenticate users and secure accounts,
  • execute assistant workflows and automations you request,
  • support integrations you enable,
  • process payments and manage subscriptions,
  • detect, investigate, and prevent fraud, abuse, and security incidents,
  • provide customer support and respond to inquiries,
  • measure performance and understand usage trends,
  • comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing (EEA/UK and Similar Jurisdictions)

Where required by law, we process personal data under one or more of these legal bases:

  1. Performance of a contract, including providing the Service you request.
  2. Legitimate interests, such as improving security, preventing abuse, and enhancing product performance.
  3. Consent, including analytics and other optional processing where consent is required.
  4. Legal obligations, including compliance with applicable laws and lawful requests.

5. AI and Automation Processing

Lowkey provides AI-powered assistants and automation features. To provide these features, we process your prompts, instructions, and related workflow data.

You are responsible for:

  • reviewing generated outputs before relying on them,
  • configuring appropriate human oversight for high-impact workflows, and
  • ensuring that your use of the Service complies with applicable law and your internal policies.

6. How We Share Personal Data

We may share personal data with the following categories of recipients:

  1. Service providers that help us operate the Service, such as cloud hosting, analytics, customer support, authentication, and payment processing vendors.
  2. Integration partners you authorize, when needed to perform workflows across connected tools.
  3. Professional advisors, such as auditors, lawyers, and insurers, where necessary.
  4. Law enforcement, regulators, courts, or other parties when required by law or to protect rights, safety, and security.
  5. Buyers or successors in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

We do not disclose your personal data to data brokers for their independent marketing databases.

7. International Data Transfers

Your personal data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and equivalent legal mechanisms.

8. Data Retention

We retain personal data for as long as needed to:

  • provide the Service,
  • maintain account functionality,
  • comply with legal obligations,
  • resolve disputes, and
  • enforce our agreements.

Retention periods vary by data type, product usage, account status, and legal requirements.

When data is no longer needed, we delete or de-identify it in accordance with our retention processes and applicable law.

9. Security

We use technical and organizational safeguards designed to protect personal data, including measures intended to reduce the risk of unauthorized access, disclosure, alteration, or destruction.

No internet-based system is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on where you live, you may have rights to:

  • access personal data we hold about you,
  • request correction of inaccurate data,
  • request deletion of your data,
  • object to or restrict certain processing,
  • request portability of certain data,
  • withdraw consent where processing relies on consent.

You may also:

  • update certain account data in your settings,
  • disconnect integrations,
  • control cookie preferences via our cookie banner,
  • opt out of promotional emails by using unsubscribe links.

To exercise privacy rights, contact us at hi@lowkey.money. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal data from children under 18.

If you believe a child has provided personal data, contact us and we will take appropriate action.

12. Third-Party Sites and Services

The Service may contain links to or integrations with third-party sites and services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date and provide additional notice when appropriate.

Your continued use of the Service after an updated Privacy Policy becomes effective indicates your acknowledgment of the updated policy.

14. Contact Us

Lowkey Technologies Inc

Email: hi@lowkey.money

Website: https://lowkey.money